Compatible Application Check and the Checklist for Going Live

You will need to complete the compatible application check process, if you anticipate needing API call limits higher than 5k calls per day (24 hour period) or you are developing an Open eBay App. As soon as you join the eBay Developers Program, you can start using eBay Web Services. While the default call limits on the eBay APIs allow you to test and explore the API capabilities, completing the Compatible Application Check qualifies you for the higher call limits you may need to take your application live.

By completing the Compatible Application Check you'll know that your application will provide your users with a strong eBay experience and that you've made the most efficient use of the APIs you've implemented.

This is a free service that the eBay Developers Program provides to its members. To help speed you through the Compatible Application Check process please use the Checklist for Going Live provided below. It tells you what you'll need to do before applying. Much of this will be obvious but some of it isn't so please be sure to make full use of the Checklist for Going Live, before submitting your Compatible Application request.

See the API Call Limits page for the call limits associated with each eBay API.

Checklist for Going Live

  • Create a working application that we can test to ensure it complies with the requirements for the Compatible Application Check.
  • Check that your application complies with:
  • Ensure that your application:
    • Follow the OWASP secure coding principles . For further information on web application vulnerabilities and how to protect against them go to the OWASP "Top Ten"
    • Uses the UTF-8 encoding scheme (not ISO-8859-1). For more detail see the article Working with UTF-8".
    • Uses the latest versions of the APIs before applying. Go to the API documentation and view the Release Notes for the APIs you're using to find the latest versions.
    • Handles errors gracefully and implements retries correctly. In particular, implement retries for a maximum of two times for infrastructure errors.
    • Limits the volume of data returned by asking only for the required amount of information and don't make calls more frequently than necessary.
    • Don't collect eBay Username and Password from your customers, instead implement Auth & Auth for Trading API & Client Alerts. For Shopping API, Finding API and Merchandising API you do not need any username / password or user tokens.
  • Don't use more than 18 simultaneous threads to make API calls.
  • If you have a web application, don't put eBay web pages served by eBay servers in an iFrame.
  • If you are building a search application use the Finding API instead of the Trading API or Shopping API.
  • If you are using the Trading API you'll need to comply with additional prerequisites, which are specific to the Trading API.
  • Don't use the API for following purposes:
    • collecting statistical data.
    • Deriving increase sales or activity rates for listings with enhancements, such as bold titles, unless the information is specific to the user logged into your application and only for that user's view.
    • Deriving average selling price or gross merchandize value for any category.
    • Collecting information related to specific eBay users, groups of eBay users, or or types of eBay users
    • Deriving conversion, completion, or success rates, unless the information is specific to the user logged into your application and only for that user's view.
    • reserve auction price
    • display a user's profile or detailed feedback information unless the information is specific to the user logged into your application and only for that user's view
  • If you have a desktop application with an embedded browser, do display the complete URL of the page if you display an eBay web page served by eBay servers.

How to Apply for a Compatible Application Check


Before you apply please check that you've done the following:

  • Adhered to the API License guidelines and prerequisites
  • Completed all the compatible application requirements listed above
  • Answered all of the questions in the Compatible Application Check form including your estimated call peak, both hourly and daily volume, for each of the API calls that are in your application

Now you're ready to apply! Here's how:

Open a new Technical Support Case and fill out the Compatible Application Check form. You'll hear back from us with 3 - 5 business days. We may have additional questions but overall the process should be complete in 5 - 7 business days provided.

Apply for Application Check

Once You've Passed the Compatible Application Check

Congratulations! You'll be joining a select group of developers who are authorized to use the eBay Compatible Application logo. The high resolution logo images will automatically be provided to you by Developer Technical Support (DTS) once you've passed the check. Using the Compatible Application logo on your web site and printed materials is a great marketing tool and will bring visibility to your application so be sure to make full use of it.